Return & Refund Policy
Our contact details
- Email: support@shapefx.app
Thanks for shopping at ShapeFX Loki
- Upon purchasing a licence of ShapeFX Loki, you will receive a serial number in the email provided
- If you are not entirely satisfied with your purchase, you can receive a refund within 14 days of your purchasae.
Refunds
- You have 14 calendar days to request a refund from the date of purchase.
- Once we receive your request, we will issue a refund to the payment method used to originally purchase the licence, this should take no longer than 3 days followed by revoking your licence.
- You will receive the credit within 5-10 days, depending on your card issuer's policies.
Contact Us
- If you have any questions on how to return your item to us, reach out at support@shapefx.app